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Electric pruning shear Lithium Scissors ©
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Refund and Replacement Policy
Refund and Replacement Policy
Thank you for shopping at Vibescart UAE. We strive to provide a smooth shopping experience and want you to be satisfied with your purchase.
This policy explains our guidelines and procedures for replacements and refunds. By placing an order on our website, you agree to the terms outlined below.
Replacement Eligibility
Damaged, Faulty, Broken, or Incorrect Products
If you receive a product that is:
- Damaged during delivery
- Defective or faulty
- Broken
- Different from the product you ordered
you may be eligible for a replacement, subject to verification by our customer support team.
Reporting Timeframe
All complaints must be reported within 30 days of the delivery date.
To receive a free replacement, you must report the issue within 7 days of delivery.
Requests made after 7 days may be subject to replacement or shipping charges, depending on the circumstances.
Replacement Process
Step 1: Contact Us
To request a replacement, contact our customer support team within the applicable timeframe.
Please provide:
- Your order number
- A clear description of the problem
- Clear photos of the product and packaging
- A short video showing the issue, where applicable
The video may be required to verify that the product is faulty, damaged, or incorrect.
In some cases, the issue may be related to product usage or setup. Our support team may first provide instructions to help resolve the issue.
Step 2: Verification
After reviewing the information provided, Vibescart UAE will determine whether the product qualifies for replacement.
If the product is confirmed to be defective, damaged, broken, or incorrect, we may arrange a replacement according to the procedure below.
Step 3: Returning the Product
If a return is required, you may be asked to provide the product in its original packaging, including the original product box, accessories, manuals, and other items supplied with the order.
We may arrange collection through our delivery partner or provide instructions for returning the product.
Once the returned product is received and verified, a replacement will be arranged.
Replacement Time
Approved replacements are generally processed within 5–14 working days, depending on product availability and courier arrangements.
Replacement time may vary due to circumstances beyond our control, including courier delays or product availability.
Change of Mind
We do not offer replacements or refunds for change-of-mind purchases.
This includes situations where the customer:
- No longer wants the product
- Ordered the wrong product or size
- Changes their mind after receiving the product
- Finds that the product does not meet personal preferences, where the product is otherwise as described and functioning properly
Refund Policy
Vibescart UAE generally does not offer refunds for completed purchases.
However, if a refund is required due to circumstances such as an unavailable replacement, an order being cancelled by Vibescart UAE, or another situation approved by our customer support team, the refund will be handled on a case-by-case basis.
Where applicable, refunds will be issued through the original payment method or another appropriate method agreed upon with the customer.
Important Conditions
Replacement requests may be rejected if:
- The product has been intentionally or accidentally damaged by the customer.
- The product shows signs of misuse or improper installation/use.
- The product has been modified or repaired by the customer or a third party.
- Required photos or videos are not provided when requested.
- The issue is reported outside the applicable timeframe.
- The product is returned without required accessories or components, where those items are necessary for verification.
This policy does not affect any rights you may have under applicable UAE consumer protection laws.
Contact Us
If you have received a damaged, faulty, broken, or incorrect product, please contact Vibescart UAE Customer Support as soon as possible with your order number and supporting photos/videos.
We will review your request and guide you through the replacement process.
Payment & Security
Payment methods
Payment methodsCash on Delivery (COD) Available. Estimated delivery time is 2–5 business days. Delivery directly to your doorstep. Our delivery team may contact you before delivery. Cash on Delivery means Pay when your order arrives! No advance payment is required. Simply place your order online and pay the delivery agent in cash when you receive your package.
Description
Electric Pruning Shears – 16.8V Cordless Lithium Pruning Scissors
The Electric Pruning Shears are powerful cordless gardening tools designed to make pruning branches, stems, and plants faster and easier. Powered by a 16.8V lithium-ion battery and equipped with durable SK5 steel blades, these electric pruning scissors are suitable for gardening, landscaping, orchards, and general plant maintenance.
With a cutting capacity of up to 32mm, the shears can handle a wide range of suitable branches and stems while reducing the physical effort required compared with traditional manual pruning shears.
Key Features
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Powerful Cordless Operation: The 16.8V lithium-ion battery provides convenient wireless operation without restricting movement.
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Up to 32mm Cutting Capacity: Designed to cut suitable branches and stems with diameters ranging from 0–32mm.
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SK5 Steel Blades: Durable cutting blades provide efficient and reliable pruning performance.
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Long Battery Runtime: The battery is designed to provide approximately 4–6 hours of working time, depending on usage conditions.
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Anti-Slip Grip: The handle is designed for a more secure and comfortable grip during extended pruning tasks.
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Long Handle Design: Provides convenient handling and improved reach when working with plants and branches.
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Portable and Cordless: Easy to carry around gardens, orchards, farms, and landscaping areas.
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Protective Packaging: Supplied in a plastic box and carbon box for convenient storage and transportation.
Uses of Electric Pruning Shears
1. Garden Pruning
Trim suitable branches, stems, and overgrown plants quickly and efficiently during routine garden maintenance.
2. Orchard Maintenance
Useful for pruning fruit trees and maintaining branches to support organized and manageable plant growth.
3. Landscaping
Ideal for gardeners and landscaping professionals who regularly need to trim shrubs, bushes, and ornamental plants.
4. Tree and Branch Trimming
The 32mm cutting capacity allows the shears to handle suitable branches that may be difficult or tiring to cut manually.
5. Farm and Agricultural Use
Suitable for routine pruning tasks in farms, nurseries, vineyards, and other agricultural environments where frequent plant maintenance is required.
Product Review
The 16.8V Electric Pruning Shears are a practical choice for gardeners, landscapers, farmers, and plant enthusiasts who want to make regular pruning tasks faster and less physically demanding. The cordless design provides freedom of movement, while the SK5 steel blades and 32mm maximum cutting capacity offer versatile performance for suitable branches and stems.
The rechargeable lithium-ion battery provides extended working time, making the tool useful for longer gardening and landscaping sessions. The anti-slip grip also helps provide better control during repetitive pruning work.
Overall, these cordless electric pruning shears are a convenient alternative to traditional manual pruning scissors for users who regularly maintain gardens, orchards, farms, or landscaped areas.
Important: The actual cutting capacity can vary depending on the type, hardness, and condition of the branch. Use the tool only within its recommended specifications.
Product Specifications
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Product Name: Electric Pruning Shears / Lithium Scissors
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Battery: 16.8V Li-ion
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Cutting Diameter: 0–32mm
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Blade Material: SK5 Steel
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Handle Material: Plastic
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Grip: Anti-Slip
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Working Time: Approximately 4–6 hours
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Operation: Cordless and rechargeable
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Packaging: Plastic Box + Carbon Box
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Application: Gardening, pruning, landscaping, orchards, and agricultural maintenance
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