Absolutely. Since you’re selling mainly to the UAE and using Zambeel for fulfillment, I’d recommend keeping the policy simple and customer-friendly. Zambeel currently lists 1–2 day UAE delivery, with remote areas potentially taking longer. (Zambeel)

Shipping Policy

Last Updated: August 19, 2026

At VibeCart UAE, we are committed to providing a smooth and reliable shopping experience. We work with trusted fulfillment and logistics partners, including Zambeel, to process and deliver orders across the United Arab Emirates.

1. Delivery Locations

We currently offer delivery throughout the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

Some remote locations may require additional delivery time.

2. Delivery Time

Most UAE orders are expected to arrive within 1–2 business days after the order has been confirmed and processed.

Delivery times may occasionally be longer because of:

• Remote or difficult-to-reach locations

• Public holidays

• Severe weather conditions

• Incorrect or incomplete delivery information

• Courier delays

• Unexpected logistical circumstances

We will do our best to ensure your order reaches you as quickly as possible.

3. Order Confirmation

For Cash on Delivery (COD) orders, your order may be confirmed by phone before it is dispatched.

Please provide an active phone number and accurate delivery address when placing your order. This helps us avoid delivery delays and unsuccessful deliveries.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Delivery charges may vary depending on the product, delivery location, and applicable logistics requirements.

5. Order Processing

Orders are processed after successful order placement and confirmation.

Once your order has been dispatched, you may receive tracking or delivery information where available.

Please note that orders containing different products may, in some cases, be delivered separately.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

• Full name

• Mobile number

• Building/Villa number

• Street/Area

• Emirate

• Any other information required by the courier

VibeCart UAE is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Delivery Attempts

If the courier is unable to deliver your order, additional delivery attempts may be made according to the courier's procedures.

If an order is returned because the customer refuses delivery, provides incorrect information, or cannot be reached, additional charges or restrictions may apply to future orders.

8. Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us so that we can check the status with our fulfillment or delivery partner.

We will work with the relevant logistics provider to resolve the issue as quickly as possible.

9. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or other relevant evidence.

We will review the issue and coordinate with our fulfillment/logistics partner where necessary.

10. Contact Us

If you have questions about your order or delivery, please contact us:

Email: rukhsarbacha@gmail.com
Phone/WhatsApp: +92 302 9577412

VibeCart UAE
Your trusted destination for everyday products, kitchen essentials, beauty products, and more.

By placing an order with VibeCart UAE, you acknowledge and agree to the terms of this Shipping Policy.