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Double Head Electric Shaver
Free Delivery across the UAE
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Refund and Replacement Policy
Refund and Replacement Policy
Thank you for shopping at Vibescart UAE. We strive to provide a smooth shopping experience and want you to be satisfied with your purchase.
This policy explains our guidelines and procedures for replacements and refunds. By placing an order on our website, you agree to the terms outlined below.
Replacement Eligibility
Damaged, Faulty, Broken, or Incorrect Products
If you receive a product that is:
- Damaged during delivery
- Defective or faulty
- Broken
- Different from the product you ordered
you may be eligible for a replacement, subject to verification by our customer support team.
Reporting Timeframe
All complaints must be reported within 30 days of the delivery date.
To receive a free replacement, you must report the issue within 7 days of delivery.
Requests made after 7 days may be subject to replacement or shipping charges, depending on the circumstances.
Replacement Process
Step 1: Contact Us
To request a replacement, contact our customer support team within the applicable timeframe.
Please provide:
- Your order number
- A clear description of the problem
- Clear photos of the product and packaging
- A short video showing the issue, where applicable
The video may be required to verify that the product is faulty, damaged, or incorrect.
In some cases, the issue may be related to product usage or setup. Our support team may first provide instructions to help resolve the issue.
Step 2: Verification
After reviewing the information provided, Vibescart UAE will determine whether the product qualifies for replacement.
If the product is confirmed to be defective, damaged, broken, or incorrect, we may arrange a replacement according to the procedure below.
Step 3: Returning the Product
If a return is required, you may be asked to provide the product in its original packaging, including the original product box, accessories, manuals, and other items supplied with the order.
We may arrange collection through our delivery partner or provide instructions for returning the product.
Once the returned product is received and verified, a replacement will be arranged.
Replacement Time
Approved replacements are generally processed within 5–14 working days, depending on product availability and courier arrangements.
Replacement time may vary due to circumstances beyond our control, including courier delays or product availability.
Change of Mind
We do not offer replacements or refunds for change-of-mind purchases.
This includes situations where the customer:
- No longer wants the product
- Ordered the wrong product or size
- Changes their mind after receiving the product
- Finds that the product does not meet personal preferences, where the product is otherwise as described and functioning properly
Refund Policy
Vibescart UAE generally does not offer refunds for completed purchases.
However, if a refund is required due to circumstances such as an unavailable replacement, an order being cancelled by Vibescart UAE, or another situation approved by our customer support team, the refund will be handled on a case-by-case basis.
Where applicable, refunds will be issued through the original payment method or another appropriate method agreed upon with the customer.
Important Conditions
Replacement requests may be rejected if:
- The product has been intentionally or accidentally damaged by the customer.
- The product shows signs of misuse or improper installation/use.
- The product has been modified or repaired by the customer or a third party.
- Required photos or videos are not provided when requested.
- The issue is reported outside the applicable timeframe.
- The product is returned without required accessories or components, where those items are necessary for verification.
This policy does not affect any rights you may have under applicable UAE consumer protection laws.
Contact Us
If you have received a damaged, faulty, broken, or incorrect product, please contact Vibescart UAE Customer Support as soon as possible with your order number and supporting photos/videos.
We will review your request and guide you through the replacement process.
Payment & Security
Payment methods
Payment methodsCash on Delivery (COD) Available. Estimated delivery time is 2–5 business days. Delivery directly to your doorstep. Our delivery team may contact you before delivery. Cash on Delivery means Pay when your order arrives! No advance payment is required. Simply place your order online and pay the delivery agent in cash when you receive your package.
Description
Double Head Electric Shaver – Waterproof Wet & Dry Electric Razor
The Double Head Electric Shaver is a compact and versatile grooming device designed for convenient daily shaving. With wet and dry functionality, IPX7 waterproof protection, and dual shaving heads, it provides flexibility for both quick dry shaving and comfortable wet grooming routines.
Its lightweight and space-saving design makes it easy to handle, store, and carry while traveling. The washable waterproof construction also makes cleaning simple and convenient after use.
Key Features
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Wet & Dry Shaving: Use for both dry shaving and wet grooming according to your preferred routine.
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IPX7 Waterproof Design: Designed to withstand water exposure and allow convenient rinsing and cleaning.
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Dual Power Heads: Two shaving heads provide convenient grooming without requiring frequent head changes.
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Compact and Lightweight: Easy to hold, carry, and store without taking up much space.
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Portable Design: Suitable for home use, travel, business trips, and everyday grooming.
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Easy Maintenance: The waterproof design allows convenient cleaning under running water.
Uses of Double Head Electric Shaver
1. Daily Facial Shaving
Use the electric shaver as part of your regular grooming routine to help maintain a clean and well-groomed appearance.
2. Wet Shaving
The wet and dry functionality provides the option of using the shaver with a suitable shaving routine for added flexibility.
3. Dry Shaving
Ideal for quick grooming when you need a convenient shaving solution without water or additional preparation.
4. Travel Grooming
Its compact and space-saving construction makes it suitable for keeping in a travel bag, luggage, or personal grooming kit.
5. Easy Cleaning
After use, the waterproof design allows the device to be rinsed with water for easier maintenance.
Product Review
The Double Head Electric Shaver is a practical choice for users who want a compact waterproof electric shaver that can be used in both wet and dry conditions. Its dual-head configuration, lightweight design, and washable construction make it convenient for everyday grooming and travel.
The IPX7 waterproof design adds convenience by making the shaver easier to clean, while its compact body takes up minimal storage space. Whether you prefer a quick dry shave or a wet grooming routine, this electric shaver offers a flexible and portable solution.
For customers searching for a waterproof electric shaver, wet and dry razor, rechargeable-style portable shaver, dual-head electric razor, or compact men's grooming device, this product is a convenient addition to a personal care routine.
Awesome product and fast delivery 🚚. Highly recommended!!
