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Electric Spray Air Cushion Massage Comb – Hydrating Hair & Scalp Care Brush
Free Delivery across the UAE
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Refund and Replacement Policy
Refund and Replacement Policy
Thank you for shopping at Vibescart UAE. We strive to provide a smooth shopping experience and want you to be satisfied with your purchase.
This policy explains our guidelines and procedures for replacements and refunds. By placing an order on our website, you agree to the terms outlined below.
Replacement Eligibility
Damaged, Faulty, Broken, or Incorrect Products
If you receive a product that is:
- Damaged during delivery
- Defective or faulty
- Broken
- Different from the product you ordered
you may be eligible for a replacement, subject to verification by our customer support team.
Reporting Timeframe
All complaints must be reported within 30 days of the delivery date.
To receive a free replacement, you must report the issue within 7 days of delivery.
Requests made after 7 days may be subject to replacement or shipping charges, depending on the circumstances.
Replacement Process
Step 1: Contact Us
To request a replacement, contact our customer support team within the applicable timeframe.
Please provide:
- Your order number
- A clear description of the problem
- Clear photos of the product and packaging
- A short video showing the issue, where applicable
The video may be required to verify that the product is faulty, damaged, or incorrect.
In some cases, the issue may be related to product usage or setup. Our support team may first provide instructions to help resolve the issue.
Step 2: Verification
After reviewing the information provided, Vibescart UAE will determine whether the product qualifies for replacement.
If the product is confirmed to be defective, damaged, broken, or incorrect, we may arrange a replacement according to the procedure below.
Step 3: Returning the Product
If a return is required, you may be asked to provide the product in its original packaging, including the original product box, accessories, manuals, and other items supplied with the order.
We may arrange collection through our delivery partner or provide instructions for returning the product.
Once the returned product is received and verified, a replacement will be arranged.
Replacement Time
Approved replacements are generally processed within 5–14 working days, depending on product availability and courier arrangements.
Replacement time may vary due to circumstances beyond our control, including courier delays or product availability.
Change of Mind
We do not offer replacements or refunds for change-of-mind purchases.
This includes situations where the customer:
- No longer wants the product
- Ordered the wrong product or size
- Changes their mind after receiving the product
- Finds that the product does not meet personal preferences, where the product is otherwise as described and functioning properly
Refund Policy
Vibescart UAE generally does not offer refunds for completed purchases.
However, if a refund is required due to circumstances such as an unavailable replacement, an order being cancelled by Vibescart UAE, or another situation approved by our customer support team, the refund will be handled on a case-by-case basis.
Where applicable, refunds will be issued through the original payment method or another appropriate method agreed upon with the customer.
Important Conditions
Replacement requests may be rejected if:
- The product has been intentionally or accidentally damaged by the customer.
- The product shows signs of misuse or improper installation/use.
- The product has been modified or repaired by the customer or a third party.
- Required photos or videos are not provided when requested.
- The issue is reported outside the applicable timeframe.
- The product is returned without required accessories or components, where those items are necessary for verification.
This policy does not affect any rights you may have under applicable UAE consumer protection laws.
Contact Us
If you have received a damaged, faulty, broken, or incorrect product, please contact Vibescart UAE Customer Support as soon as possible with your order number and supporting photos/videos.
We will review your request and guide you through the replacement process.
Payment & Security
Payment methods
Payment methodsCash on Delivery (COD) Available. Estimated delivery time is 2–5 business days. Delivery directly to your doorstep. Our delivery team may contact you before delivery. Cash on Delivery means Pay when your order arrives! No advance payment is required. Simply place your order online and pay the delivery agent in cash when you receive your package.
Description
Electric Spray Air Cushion Massage Comb – Hydrating Hair & Scalp Care Brush
Product Overview
Say goodbye to difficult detangling, dry-looking hair, and unruly flyaways with the Electric Spray Air Cushion Massage Comb. This multifunctional hair-care brush combines gentle scalp massage, soft air-cushion bristles, and an ultra-fine mist spray to make everyday hair care more comfortable and convenient.
The fine mist helps add moisture while combing, while the flexible cushion design and rounded bristles glide through hair with less pulling. Suitable for straight, curly, thick, thin, long, short, and damaged hair, it is designed for everyday smoothing, detangling, and scalp-care routines.
Key Features
Ultra-Fine Hydrating Mist
The built-in spray function releases a fine mist while you comb, helping add moisture to dry-looking hair and making it easier to manage. The mist can also help reduce static and improve the appearance of frizz and flyaways.
Gentle Air Cushion Massage
The soft air-cushion design combined with rounded massage bristles provides a comfortable brushing experience. It gently massages the scalp while helping detangle hair with less pulling.
Frizz and Static Control
Dry hair can be more prone to static and flyaways. The moisturizing mist helps improve hair manageability and can reduce the appearance of static-related flyaways, leaving hair looking smoother and more polished.
Suitable for Different Hair Types
The flexible brush design can be used on a wide range of hair textures, including:
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Straight hair
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Curly hair
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Wavy hair
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Thick and coarse hair
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Fine or thin hair
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Long hair
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Short hair
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Dry or damaged-looking hair
Refillable Liquid Reservoir
The built-in reservoir allows you to add suitable water-based hair-care liquids. You can use water, compatible leave-in conditioners, or other manufacturer-approved water-based hair-care products according to their instructions.
Avoid using thick, oily, or unsuitable liquids that may clog the spray mechanism.
One-Touch Self-Cleaning Design
The push-plate cleaning mechanism makes it easier to remove accumulated hair from the brush. Simply activate the cleaning mechanism to release tangled hair from the bristles, helping keep the comb cleaner between uses.
USB Type-C Rechargeable
The built-in rechargeable battery can be conveniently charged using the included USB Type-C cable. Its cordless design makes it suitable for use at home, at work, or while traveling.
Ergonomic and Portable
The lightweight ergonomic design provides a comfortable grip and makes the brush easy to carry. Its compact format makes it a convenient addition to your daily hair-care or travel kit.
How to Use
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Fill the liquid reservoir with a suitable water-based hair-care liquid.
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Make sure the reservoir is securely closed.
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Turn on the mist and massage/comb function.
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Gently move the brush through your hair from the roots toward the ends.
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Use on sections of hair as needed.
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After use, activate the self-cleaning mechanism to remove trapped hair.
Uses
Daily Hair Care
Use the brush as part of your everyday grooming routine to smooth and detangle hair.
Dry Hair Care
The fine mist provides lightweight moisture to help improve the manageability of dry-looking hair.
Frizz Control
Use the mist function when you want to tame flyaways and create a smoother-looking hairstyle.
Scalp Massage
The rounded bristles provide a gentle massaging sensation while brushing.
Detangling
The flexible air-cushion brush helps work through knots and tangles while reducing the pulling sensation associated with traditional brushes.
Travel
Its rechargeable, cordless design makes it convenient for quick hair touch-ups while traveling.
Product Review
The Electric Spray Air Cushion Massage Comb combines several everyday hair-care functions in one compact device. Instead of simply brushing the hair, it adds a fine mist and a gentle massage function to the styling routine.
Its air-cushion construction and rounded bristles are designed for comfortable detangling, while the mist function can be useful for dry-looking hair and static-prone conditions. The refillable reservoir also gives users flexibility to use compatible water-based hair-care products.
The self-cleaning mechanism is another practical feature, making it easier to remove accumulated hair after use. With USB Type-C charging and a lightweight design, the comb is suitable for both home and travel use.
Frequently Asked Questions
How long does the battery last?
Battery performance depends on usage frequency and operating conditions. The rechargeable design is intended for convenient everyday use and can be recharged through USB Type-C.
Does the mist help reduce frizz?
The fine mist can help add moisture and reduce static-related flyaways, which may make hair appear smoother and easier to manage. Results can vary depending on hair type, condition, humidity, and the liquid used.
Can I rinse the entire comb under water?
No. The product is not waterproof. Do not immerse or rinse the complete device under running water. Clean it according to the manufacturer's instructions and keep the electrical components dry.
What can I put in the liquid reservoir?
Use water or a suitable water-based hair-care liquid that is compatible with the device. Avoid thick oils, highly viscous products, or liquids containing particles that could clog the spray system.
Is it suitable for curly and thick hair?
Yes. The brush is designed for different hair types, including straight, curly, thick, coarse, fine, long, and short hair. Use gentle strokes and work through heavily tangled sections gradually.
Specifications
| Specification | Details |
|---|---|
| Product Type | Electric Spray Air Cushion Massage Comb |
| Material | Plastic |
| Function | Hair Smoothing, Detangling & Scalp Massage |
| Spray Function | Ultra-Fine Mist |
| Reservoir | Refillable Liquid Tank |
| Charging | USB Type-C |
| Cleaning | One-Touch Self-Cleaning Mechanism |
| Suitable Hair Types | Straight, Curly, Thick, Thin, Long & Short |
| Waterproof | No |
What's Included
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1 × Electric Air-Cushion Hair Care Comb
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1 × USB Type-C Charging Cable
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1 × User Manual
Important Care Instructions
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Keep the electrical components away from water.
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Do not immerse the comb in water.
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Use only suitable water-based liquids in the reservoir.
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Avoid thick oils or products that may clog the spray system.
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Clean the brush regularly using the recommended cleaning method.
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Stop using the device if it becomes damaged or malfunctions.
SEO Keywords
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